CANCELLATION POLICY

All purchases that are canceled up to 10 days of your booked date can be fully refunded with the exception of our Special Events and Letter Boards. After 10 days, Cut and Board shall be entitled to 100 percent of the Total Cost.

 

LETTER BOARDS

If Customer requests cancellation of this order 14 days or more before the Event, Cut + Board shall be entitled to $10 per ordered letter, and Customer will refund the remainder of the Total Cost. After 14 days in advance of the Event, Cut + Board shall be entitled to 100 percent of the Total Cost.

 

SPECIAL EVENTS

If the Client needs to cancel the event, Client must provide written notice to Caterer along with any required cancellation fee described in this Catering Contract, to effect cancellation.

If Client requests cancellation of their Contract 90 days or more before the Event, Client shall receive a full refund. If Client requests cancellation 89-45 days before the Event, Caterer shall be entitled to 25 percent of Estimated Total Cost. If Client requests cancellation 44-31 days before the Event, Caterer shall be entitled to 50 percent of Estimated Total Cost. After 30 days in advance of the Event, Caterer shall be entitled to 100 percent of the Estimated Total Cost. The Client’s deposit will be credited against the cancellation fees owed. Any balance will be payable upon the notice of cancellation.